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"Home is not a place, it is a feeling."
- Cecelia Ahern
Managed by Kate Tenants
WELCOME TO YOUR PERSONALISED TENANT HUB
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Tenant Handbook
"Without our amazing tenants, we could not do what we love!"
Report Maintenance
To lodge a maintenance request
1. Download and complete a copy of the maintenance request form below and return to kate@managedbykate.com.au
2. Log onto your tenant portal and report your maintenance issue online. If you have not previously used the tenant online access all you will need is your email address to log in.
3. For Urgent maintenance only phone 0413 358 521.
Tenant Knowledge Library
How to present your home for a routine inspection
What do Property Managers look for on inspections? How much notice does an agency have …
Applying for rental properties without references
What happens if you need to secure a rental property but haven’t rented before? Or …
How to strengthen your rental application
When a rental market has few properties but great demand it can be hard to …
Smoke Alarm Compliance
From 23 March 2020, NSW landlords and agents need to ensure that smoke alarms installed …
Break Lease Fees
Breaking a fixed-term agreement early When a tenant signs a fixed-term agreement, they are committing …
The Rental Process – GET ORGANISED
We understand moving can be an incredibly stressful time especially in a competitive market it …
The Importance of Condition Reports
In an alarming new trend some agencies are cutting back on the time spent documenting …